When should my child arrive at their bus stop?
Riders should be at their stop no less than 5 minutes ahead of the scheduled arrival time. Buses can leave up to 5 minutes early, depending on the flow of traffic and other considerations.
FAQ Topic: Getting picked up
Does a pass entitle my child to ride any bus?
No. Passes are specific to a route. Passes are not transferable.
Does my child need to show a pass to board the bus?
Yes. Students will receive a route-specific pass based on the bus stop and route selected at the time of purchase. Students must carry this pass whenever they ride the bus, even if the driver already knows the student.
What if the bus is late?
This sometimes happens due to traffic or operational issues. Please download the First View App (Education)! The app allows parents to track buses in real time and is the way that families will receive push notifications about delays or cancellations.
Is there a way to track the bus in real time?
Yes. The First View App tracks buses in real time and is the way families will receive arrival time, significant delay, and cancellation notifications.
What if my child misses the bus?
Missing the bus happens to some kids from time-to-time so please be prepared. Every family should have a backup plan where kids have a way to contact a parent or neighbor who can get them to school, or who they can notify if they plan to walk.
Can my child bring a friend home on the bus?
No, unless the friend has an annual pass for that particular route.